Languages & Accessibility

Who this is for: Written for patients who need language support or accommodations, their families, and the front-desk teams who schedule them.

Why accessibility affects accuracy

Every patient deserves an accurate evaluation, whatever their language, disability or comfort with technology. Many of the tasks in a concussion evaluation depend on following spoken or written instructions, and the history depends on describing symptoms in detail. When a patient cannot fully understand or be understood, results can be harder to interpret. Planning ahead is how we protect the quality of the evaluation.

Communication barriers can affect results, so we plan for them before testing day rather than on it.

Language support

Florida's patients speak Spanish, Haitian Creole, Portuguese, Vietnamese and many other languages. Referring providers should note the patient's preferred language on the referral, and our team will confirm what support is available for that visit.

Please do not rely on a relative to interpret, and never a child. Relatives can soften or summarize what is said, and clinical testing needs precise wording. Spanish-language patient materials are being prepared and reviewed by native speakers before publication.

Vision and hearing

Some tasks require seeing a screen; others require hearing instructions. Bring whatever you normally use. If you have significant vision or hearing loss, tell us in advance. The neurologist needs to know when interpreting results.

Related in this series: Concussion Testing for Spanish-Speaking Patients in Florida, Patients: What to Expect on Testing Day and Testing Day Preparation Checklist. For the full overview, start with our guide, Recovery, Work and Family.

Mobility and setting

Testing takes place at your own provider's office, so there is no unfamiliar building to find. Let the office know about wheelchair use or other mobility needs so the room can be arranged before you arrive.

A learning difference does not prevent testing. It gives the neurologist context to interpret results fairly.

Learning and cognitive differences

Tell us about learning disabilities, ADHD, autism or intellectual disability. These do not prevent testing. They help the neurologist understand your results in the right context.

Head coverings, hair and cultural needs

Some testing uses sensors placed on the scalp. If you wear a religious head covering, braids, a wig or extensions, mention it when scheduling. Technicians discuss sensor placement respectfully and privately.

Comfort, pacing and support

Anxiety after a crash is common. You may bring a support person, ask questions at any point and take breaks. Some patients tire quickly during concentration tasks; technicians build in pauses and you can ask for more. Large-print copies of the preparation checklist are available on request. Service animals are welcome in accordance with applicable law and the host office's policies.